Press Releases

Announcing fabric AI Order Cloud, the First AI-Powered Order Management System Built to Orchestrate the Entire Order Journey

From demand to fulfillment, elevate the customer experience across every touch point, on all channels, to win in the age of unified commerce.

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fabric Launches Chiefly Digital: the Digital Leader’s Guide to Modern Commerce Podcast

fabric, the creators of the next-generation commerce platform, announced the launch of its Chiefly Digital: The Digital Leader’s Guide to Modern Commerce podcast series.

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fabric Expands Executive Team Amidst Strong Company and Customer Growth

fabric, the creators of the next-generation commerce platform, today announced the appointments of accomplished industry veterans Matt Kaminski as Chief Revenue Officer and Jay Topper as Chief Customer Officer. 

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Blog - fabric Named a “Major Player” in Two IDC MarketScape Reports

fabric Named a “Major Player” in Two IDC MarketScape Reports

fabric Recognized as a “Major Player” in the IDC Marketscape Worldwide Enterprise Headless Digital Commerce Platforms 2024 Vendor Assessment report and the IDC Marketscape Worldwide Enterprise B2C Digital Commerce Applications 2024 Vendor Assessment report

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fabric Launches Product Catalog, Unlocking Retailers Need for Flexibility, Speed and Configurability

New product catalog empowers omnichannel retailers with the speed and flexibility to deliver the right product information to customers anywhere

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Debenhams Powers 3 Million Product SKUs with fabric’s Modern Omnichannel Commerce Platform

Fast-growing British retailer powers 11 brands and millions of daily SKU updates across its collections, goes live in just 3 weeks

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Media Coverage

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How fabric AI Order Cloud Spells Success with ESW on AWS

Today, your garden variety order management system (OMS) might be slipping behind the times. We’re seeing a seed change in order management, orchestration, and advanced fulfillment. That change is, quite simply, the introduction of artificial intelligence (AI) into all aspects of the order life cycle.

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Mike Micucci – The role of AI agents in retail

ChannelX sat down with fabric CEO Mike Micucci to discover how AI is revolutionizing OMS.

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Note to Retailers: How to Maximize the Post-Purchase Experience With a Modern Order Management System

In his article for Retail TouchPoints, Jay Topper, CCO at fabric, explains why delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer.

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Empowering Retail: The Evolving Landscape of E-commerce Platforms

In the era of rapid digital transformation, retailers face unprecedented challenges and opportunities. Jay Topper, Chief Customer Officer at fabric, shares invaluable insights on the current state and future of e-commerce platforms.

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Mastering Inventory Management With Key Strategies to Streamline Your Supply Chain

In his article for Total Retail, Devon Cox, Vice President of Product Engineering at fabric, shares tips that direct-to-consumer (DTC) brands can utilize to combat supply chain disruptions.

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fabric’s Mike Micucci on Transforming Retail with LLMs

fabric CEO Mike Micucci explains how large language models (LLMs), via an alliance with Amazon Web Services (AWS), will be used to transform the retail sector.

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Industry Analysts

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Now Tech: B2B Commerce Solutions, Q1 2022

fabric named in Forrester’s Overview Of 34 B2B Commerce Solutions Providers. Digital business professionals use this report to understand the value they can expect from a B2B commerce solutions provider.

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IDC Market Glance: Digital Commerce Software 2021

This IDC Market Glance provides a glance at the current makeup of the digital commerce software market landscape, illustrates the participating vendors, and depicts the segments and structure of the market.

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