Order lifecycle management
Track and manage orders from order placement to post-delivery services.
Omnichannel order visibility
Aggregate orders from any channel into a single source of truth and a 360-degree view of customer purchases.
Aggregate orders from any channel into a single source of truth and a 360-degree view of customer purchases.
Bulk order imports
Upload orders in bulk using CSV files.
Upload orders in bulk using CSV files.
Custom order attributes
Allow custom attributes such as LTL, Gift Wrap, and more, to trigger downstream value-added services.
Allow custom attributes such as LTL, Gift Wrap, and more, to trigger downstream value-added services.
Estimated delivery date
Calculate and display the date range that orders will be shipped if purchased now.
Calculate and display the date range that orders will be shipped if purchased now.
Order servicing
Empower customer service reps to make changes to orders on behalf of the customer.
Empower customer service reps to make changes to orders on behalf of the customer.
- ZenDesk
- Salesforce
- Newgistics
- ParcelLab
- Narvar
- Shipstation
- Shippo
- Deliverr
- APIs
Returns and refunds
Handle reverse logistics with ease
Instant refunds
Increase customer satisfaction by allowing an easy return and automated refund process.
Increase customer satisfaction by allowing an easy return and automated refund process.
Returns policy setting
Set business rules for accepting and processing returns and refunds.
Set business rules for accepting and processing returns and refunds.
Inventory visibility
Get a 360-degree view of inventory across source locations
Global inventory
Near real-time view of on-shelf, in-transit, and on-order inventory at distribution centers, stores, and suppliers.
Near real-time view of on-shelf, in-transit, and on-order inventory at distribution centers, stores, and suppliers.
Available-to-promise inventory
Display the exact ATP stock on the storefront using the inventory availability storefront API endpoint.
Display the exact ATP stock on the storefront using the inventory availability storefront API endpoint.
Bulk inventory export
Schedule a recurring export to destination systems to maintain inventory synchronization between systems.
Schedule a recurring export to destination systems to maintain inventory synchronization between systems.
Local availability
Display inventory by geographic proximity, availability at nearby stores, or network-specific availability by channel.
Display inventory by geographic proximity, availability at nearby stores, or network-specific availability by channel.
Inventory controls
Add checks and balances to managing inventory
