Netsuite Advanced Order Management is an order management system (OMS) owned by Oracle. Netsuite’s OMS put an emphasis on automation, covering a variety of fulfillment options and managing the entirety of the order management process. Although it was an early investor, Oracle didn’t formally purchase Netsuite until 2016.
Because of Netsuite’s long history in the business, it has a well-established model and extensive feature set. However, this also indicates that its core architecture isn’t at the cutting edge anymore. Since then, more popular alternatives to Netsuite’s OMS have arisen. Netsuite’s advantages, disadvantages, and alternatives to Netsuite Advanced Order Management are all important to consider when making the critical decision of what OMS to use.
As a well-established OMS platform, Netsuite OMS has a large feature set. It also integrates well with Netsuite and Oracle systems, so it can be a good choice for businesses that already rely on Netsuite for financial and other applications.
Netsuite relies on its well-developed features to show customers why it’s worth the up-front cost. It puts a strong emphasis on the ease with which its users can automate repetitive tasks and optimize fulfillment through better routing and accuracy. Gartner sells Netsuite Advanced Order Management as a part of Netsuite ERP, and its reviews are 4.3 stars out of five.
Beyond its own features, Netsuite’s OMS connects easily to other Netsuite and Oracle products. Netsuite has one of the most powerful and popular finances and accounting platforms, so companies using both its OMS and accounting software can easily move data in between the two. This results in smoother workflows and fewer errors.
Netsuite’s advantages, however, don’t make up for its drawbacks. Netsuite has an older platform that doesn’t take advantage of the headless and microservices-based commerce technologies that have emerged more recently. This makes it more difficult for companies to justify the high cost of the service.
Netsuite sells its order management service as a part of its enterprise resource planning (ERP) software. Its ERP is an extensive service with a large number of distinct applications, each of which has its own purpose. Many enterprise and mid-market customers already have technology that covers those purposes, so the significant expense of the ERP software is spent on unused functionality.
Among older OMS options, Netsuite’s user interface (see below) is more intuitive and modern than many. It doesn’t rely on a command-line interface like Oracle’s platform, and it’s been updated more recently than many comparable platforms. Still, it isn’t purpose-built as an OMS but as a general ERP platform, and its design is much less modern than that of the more cutting-edge options.
The alternatives to Netsuite Advanced Order Management range from traditional platforms (some of which are even older than Netsuite) to the more modern, headless commerce platforms. Below is a list of each of the most popular alternatives to Netsuite, along with some of their unique advantages and drawbacks.