Order Management System (OMS)

Streamline order management

Keep your fulfillment promise to your customers by managing orders from any sales channel on fabric OMS.

Products

You’ve created a great shopping experience and closed the sale. Now you need to create a post-purchase experience that delivers on promises made related to stock count and shipping speed. This is why fabric built OMS. With our order management system software, you can connect orders, inventory, and warehouses to deliver products as fast as possible and inspire repeat purchases.

Sell anywhere

Manage the lifecycle of orders from all your sales channels on a single platform. Search and filter orders by name, sku, date, status etc. Handle returns with a single click. View history and take bulk actions. Enable back ordering and pre ordering. Include add-ons (gift wrapping, samples, services etc.) at checkout.

Manage inventory

Enable central management and allocation of inventory. View current and in-transit inventory. Take bulk actions. Configure allocation rules and update inventory live.

Enable easy fulfillment

Fulfill from any store or warehouse, and notify customers of their order status. Manage shipping partners, shipment rules and SLAs.

Supporting Features

  1. Order management

    Filter, search, and sort orders. View order status.

  2. Bulk actions

    Bulk import orders, inventory and warehouses using CSV files.

  3. Shipment tracking

    Add shipping information. Share with customers.

  4. Order cancellation

    Customers can cancel orders in one click and OMS will automatically update inventory.

  5. Pre-order and backorder

    Improve demand forecasting accuracy by capturing the current customer demand of your future inventory with the Pre-order and backorder functionality.

  6. Fulfillment methods and rules

    Fulfill orders from store (Buy online and pickup in store or Buy online and pickup curb-side), 3PL warehouse, own warehouse, drop-ship warehouse.

Does OMS include checkout functionality?

Yes. OMS supports multiple payment methods and payment gateways. We currently integrate with Stripe and Authorize.net. In addition to this, you can give customers the ability to split payments across credit cards, gift cards, PayPal and other payment methods.

Why do you need OMS software?

Many businesses rely heavily on manual processes to manage and fulfill orders generated on different sales channels. The most common manual method is to use a spreadsheet to centralize order fulfilment, manage inventory, and manage returns. This process blocks merchants from expanding their product base and scaling supply across multiple channels. To grow, these merchants require order management system software that can systematically trigger notifications for new orders created, manage the life cycle of orders through multiple events, reconcile inventory and warehouses for the availability of items, and work out the route to ensure the fastest and cheapest delivery method. fabric OMS helps merchants do this.

How many items can a customer add to fabric's cart?

fabric's cart can support up to 500 items per transaction.

Does fabric support international shipping?

Yes, fabric supports rules to set up international shipping method and cost.

I'm ready, Let's Talk.