Magento started in 2008 as an open source e-commerce platform. While its open source platform is popular among smaller e-commerce retailers, the premium version has an expanded feature set that becomes necessary to grow.
Magento’s most recent update, Magento 2 order management system (OMS), fixed some issues that boosted the platform’s performance in 2015. Support for Magento 1 ended in 2020, and since then, Magento has grown to support around 12% of online retail stores. While the update has improved the OMS, Magento 2 has pros and cons to weigh against other competing platforms.
Magento 2 has features that attract e-commerce stores. One of the most significant is its efficient checkout design. A one-page checkout process can perform 20% better than a multi-step checkout. Magento makes it simple to set up a one-page checkout, distinguishing it from other e-commerce platforms.
This checkout functionality integrates with OMS Magento to create a seamless transfer of information between the systems. The result is fewer mistakes and human error. Thus, Magento’s order management is useful for B2B companies covering everything from quote creation to order fulfillment.
Magento’s other advantages include secure payment methods, a powerful search engine, and managing multiple channels simultaneously. This is useful for both B2C and B2B e-commerce. In addition, Magento touts its flexibility as a key differentiator against other competitors like Shopify. Magento’s user interface is also a plus due to its intuitive layout.
A complete evaluation of Magento OMS shows its monolithic architecture hampers its features. As an e-commerce solution and an OMS, Magento 2 has many of the features for which its customers are looking. But it doesn’t let users pay for and use individual functions like the OMS. Instead, they must pay for the single, monolithic platform.
Many enterprises find themselves with significant technical debt after using the same monolithic platform over time. Different components of the platform may be updated at different times, depending on the company’s decision. This leaves users with out-of-date technology to use.
To pay off the technical debt, users need to deconstruct the monolithic platform, a process that can be time-consuming and expensive. The alternative is relying on legacy systems that incur an “e-commerce tax” from the expense of maintaining them.
It’s essential to compare Magento 2 against both legacy and modern alternatives. The traditional platforms have monolithic architecture like Magento and had more time to develop deep feature sets. On the other hand, modern headless commerce platforms can have even greater flexibility.