Orchestrate the order lifecycle with AI-powered OMS

A woman engages with her phone to complete a purchase using an AI-enabled fabric order management system.

Get a unified, real-time view of inventory, an AI-assisted interface for inventory allocation and optimized order fulfillment, flexible store fulfillment services, and automated customer service tools – so you can sell anywhere and fulfill everywhere.

A woman engages with her phone to complete a purchase using an AI-enabled fabric order management system.

A reimagined, AI-first OMS to
seamlessly connect demand and fulfillment

Increase conversion with
real-time inventory delivered anywhere

Say goodbye to inventory visibility gaps. From physical stores to distribution centers — get a single view to track and allocate stock efficiently, scaling across multiple brands and regions. And wherever your customer shops, they’ll always know what’s available.

30% increase in conversion stat

 

An app interface displaying an inventory list alongside a shopping list, emphasizing real-time inventory updates.
An app interface displaying an inventory list alongside a shopping list, emphasizing real-time inventory updates.

Minimize split shipments
with smart order fulfillment

Writing custom code for order fulfillment are for the legacy systems of yesterday. Now you can fulfill orders from the optimal location with a configurable, AI-assisted interface. Plus, you can automate responses for order tracking, returns and exchanges across any demand channel.

3% decrease in fulfillment costs stat

Screenshot displaying fulfillment rule settings aimed at minimizing split shipments for efficient order fulfillment
Screenshot displaying fulfillment rule settings aimed at minimizing split shipments for efficient order fulfillment

Improve sell through with a
suite of store fulfillment services

With inventory spread across multiple locations, it’s easy to run into poor allocation. Instead, offer Buy Online, Pick Up in Store or Ship from Store to maximize inventory availability. And with fabric’s store fulfillment app, easily pick and pack, adjust inventory, and manage transfers — all in real-time.

5 million+ orders serviced stat

Clothing store app displaying the checkout screen, aimed at improving sales with comprehensive fulfillment solutions
Clothing store app displaying the checkout screen, aimed at improving sales with comprehensive fulfillment solutions

Integrate fast across systems to run your commerce business

We get it, integrations are a headache. Plug in fast with social channels, marketplaces, fulfillment carriers, and back office providers – all without relying on your IT teams. Let fabric do the heavy lifting so you don’t have to.

An illustration displaying diverse app categories, emphasizing seamless integration for commerce efficiency
An illustration displaying diverse app categories, emphasizing seamless integration for commerce efficiency

“We needed a platform that could accommodate an ever changing landscape around it — like order tracking, delivery options and customer service — fabric accomplished this and more.  What used to take months now takes days or weeks.”

Deepak Lakshmanan
VP, Commerce Engineering, Chico’s FAS

Chico's customer testimonial from Deepak Lakshmanan, VP Commerce Engineering, Chico’s FAS
Chico's customer testimonial from Deepak Lakshmanan, VP Commerce Engineering, Chico’s FAS

Featured articles

View All

Ready to see fabric OMS in action?