Create tailored checkout offers, fulfillment rules, and shipping options.

Fabric merchants can create custom attributes at checkout for customers to select optional offerings such as gift wrap, gift message, flat fulfillment/white glove services for free or additional cost. They can be created for individual or multiple SKUs,

Select Create to navigate to the Add Attribute form.

Attributes
Attributes

 

Select String under Select Attribute Type if the attribute contains characters such as gift notes or gift messaging.

Select Boolean under Select Attribute Type if the attribute is a binary value such as yes/no or true/false that apply to gift wrap options. 

Enter name in Add Attribute Name and enter a Price for gift wrapping to individual or multiple SKUs in bulk. This price will be an additional wrapping charge added to the customer's total checkout amount.

Additionally, merchants can select whether to set the Attribute to the whole order or select which SKUs to include it in by using the Browse SKUs button which is able to select multiple SKUs. 

Select Update when completed.

 

Add attribute
Add attribute

 

Fabric merchants can configure fulfillment rules so orders can be split on item level to be fulfilled from one or multiple locations such as:

  • Store

    • Buy online and pickup in store

    • Buy online and pickup curb-side

  • 3PL warehouse

  • Own warehouse

  • Drop-ship warehouse

 

Fulfillment method
Fulfillment method

 

Merchants can now create their own list of fulfillment options under the Fulfillment Method section by clicking on Add new button. Once the button is clicked a new UI will load up as following:

Add fulfillment button
Add fulfillment button

 

The merchant can assign the newly created fulfillment method to any existing or newly created warehouse or store location by going into the Warehouse link. They also have an option to enable the fulfillment location to offer pickup.

Warehouse fulfillment
Warehouse fulfillment

 

If the inventory is available in multiple warehouse locations, the default priority can be set 

  • Ship from the closest location to the customer 

  • In custom priority order the merchant wants to ship the inventory. The merchant can configure and reorder the priority of these fulfillment providers under the Fulfillment Priority section.

Fulfillment priority
Fulfillment priority

 

Merchants can use the headless APIs from OMS to build the orchestration for the end shoppers on Product Listing Page, Product Description Page and Checkout to select the Pickup store of their choice for both: 

  • Buy online and pickup in store

  • Buy online and pickup curb-side

Please refer to Warehouse  section to review the instructions on how to add a new warehouse and section Inventory on how to add and manage Inventory in Fabric OMS.

 

Fabric merchants can now configure custom business rules and settings for shipping and delivery SLAs. This enables merchants to update the delivery estimates, restrictions to service, and apply SLA’s to individual or multiple SKUs in bulk.

Shipping and carrier
Shipping and carrier

 

Merchants can create their own list of shipment methods and options under the Shipping and carrier section by clicking on Add new button. Once the button is clicked a new UI will load up as following:

Add shipping and carrier
Add shipping and carrier

 

Merchants are able to configure following rules with information such as 

  • Carrier name, you can use alpha numeric values to list the freight partner name = Fedex Ground 

  • Description of the service type = "Guaranteed delivery by 9pm tomorrow."

  • Web channel = US or CA 

  • Shipment tax code, please use the code provided by your tax service. The field type accepts alphanumeric values. Example = "FR123456"

  • Shipment cost in numeric value. This is the shipping cost you want to charge the end shopper. Example = 5.99

Shipping SLA
Shipping SLA

 

Freight Options & Restrictions
Freight Options & Restrictions

 

  • Shipping SLA configuration

    • Minimum example = 2 

    • Maximum days example = 4 to deliver. 

    • Please enter in calendar day, minimum and maximum required to deliver the product 

    • Cut off times for the last order to be processed in a warehouse. Example = 16:00 hours.

  • Freight Options & Restriction

    • Maximum weight, length, width and height

    • Example

      • Height = 0,

      • Length =  50,

      • Width = 0

  • Apply the rules to Order or Product

 

Fabric merchants can now see the import and export history for order and inventory tracking from the History link in OMS. 

History tracking details:

  • Log ID: Name of the import or export

  • Type: Import or Export actions to orders or inventory

  • Status: Finished or Processing

  • Created: Date and Time of the action

  • Message: Additional details of the order or inventory import/export will expand to reveal when clicked.

History
History

Last update: Aug 31, 2021

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