OMS Reimagined for the Modern Retailer

Elevate the customer experience with the first AI-powered OMS. fabric delivers a unified view of real-time inventory to meet demand with the fulfillment experience your customers expect at every touchpoint.

A woman engages with her phone to complete a purchase using an AI-enabled fabric order management system.

Trusted by Enterprise Retailers Including

Why we reimagined OMS

To grow your business, you need to manage inventory in real-time anywhere your demand comes from and fulfill from the most optimal location to deliver the best customer experience.

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Deliver a Better Customer Experience

Your customers expect to make order changes, check on order status, and connect with customer service for a seamless post-purchase journey.

Screenshot of an app displaying the order filling process, highlighting user input fields and navigation options.

Optimize for Smart Order Fulfillment and Reduce Split Shipments

Manually searching across different systems to understand your split shipment rates leads to high shipping costs, erodes customer trust, and impacts your bottom line.

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Fulfill Online Demand in Stores and Improve Your Margin

Relying on developers to set up the preferred shipping methods your customers expect is costing you money and time.

Meet your customers where they are and fulfill from anywhere.

Fast to Deploy
Configurable and No Code
AI Assisted and Operator Friendly
Breakthrough TCO

Introducing
fabric AI Order Cloud to connect demand with complex fulfillment

A woman checks her app to review the inventory status of a chair, showcasing modern technology in furniture management.

Real-Time Inventory

Unified view of inventory across demand channels and your fulfillment locations that scales for multi-region, multi-brand retail businesses.

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Smart Order Fulfillment

Fulfill from the optimal location with automated insights and actions to reduce split shipments. Operators are in control with a configurable UI, no code or developers required.

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An app interface displaying various shopping bag options for users to choose from.
A woman holds shopping bags in one hand while looking at her phone screen with a focused expression.

Flexible Store Fulfillment

Launch BOPIS, Ship From Store, or any preferred method. Efficiently manage orders with an easy to use Enterprise grade app.

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Integrated Ecosystem

Seamlessly connects with your commerce ecosystem across your selling, fulfillment and back office tools to get you started fast.

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fabric AI Order Cloud explained

We needed a platform that could accommodate an ever changing landscape around it—like order tracking, delivery options, customer service—fabric accomplished this and more. What used to take months now takes days or weeks.
Deepak Lakshmanan

Deepak Lakshmanan

VP, Commerce Engineering
Chico’s FAS

Deepak Lakshmanan
fabric’s innovative and modern platform has transformed how we manage and deliver products across any channel, allowing us to significantly scale our offering and provide the best experience for shoppers. With fabric, we have the flexibility and business agility to make real-time changes and merchandise our products at the speed our business demands.
Dan Finley

Dan Finley

CEO
Debenhams

Dan Finley
fabric has enabled Brooklinen.com to offer our customers the ability to furnish the whole room and not just the bedding, with no additional inventory risk. It’s a win-win for Brooklinen and our customers.
Michela Vinton

Michela Vinton

Buyer
Brooklinen

Michela Vinton

Ready for results?

Let us show you how fabric brings your commerce touchpoints together with an AI-powered OMS to deliver a superior customer experience.